Shipping Policy 

Present Memory LLC
155 Bank Street, Suite 722
New York, New York 10014
Phone: (212) 929-5962
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Please note: we ship Monday through Thursday till 4 PM, excluding holidays.
  

All orders will take 3-5 days to process. Back ordered items will be shipped within 30 days.  UPS Ground - $10.00, 2nd Day Air - $20.00, Overnight Air - $30.00. New York residents must include all applicable state sales tax. The appropriate amount will be applied to your order when it is shipped. Shipping charges subject to change without notice.

All prices are in US dollars. Please allow additional time for processing and delivery. Please note any customs transactions will be your responsibility. A street address and telephone number is required. UPS and FedEx will not deliver to a Post Office Box or an APO/FPO.

All International Orders please contact us for a price quote/shipping/handling. We accept Visa and MasterCard orders from the following countries: Australia, Austria, Belgium, Brazil, Canada, Denmark, Finland, France, Germany, Greece, Holland, Hong Kong, Ireland, Italy, Japan, Korea, Mexico, Norway, Portugal, Singapore, South Africa, Spain, Sweden, Switzerland, Taiwan, United Kingdom, and The United States. NOT ON THE LIST? All other orders must be paid by International Money Order in US funds. No other form of payment will be accepted. Orders will be shipped upon receipt of payment.

Please e-mail us This e-mail address is being protected from spam bots, you need JavaScript enabled to view it  if you have any questions regarding International Orders. Please note any customs transactions (duties and taxes) will be the customer's responsibility. A street address and telephone number is required. FedEx will not deliver to a Post Office box or an APO/FPO.

If you are not satisfied for any reason with your purchase, please return it to us within 30 days for a refund, credit or exchange. There will be a $15.00 restocking fee for all refunds. Shipping and handling charges will be refunded if the product was damaged. Please note. There are no refunds on MP3 orders nor is credit or refunds given for cancellations or no showsfor. teleseminars.

Please send returns to

Present Memory LLC
155 Bank Street, Suite 722
New York, NY 10014